Terms & Conditions
Introduction
These Terms and Conditions govern your use of MeAs virtual assistant services . By using our Services, you agree to these Terms.
Service Description
1. We provide virtual assistant services for Personal needs and Business needs, the services including Family & personal, Travel management, Online research, Remote secretary and sundry tasks for personal needs. For business needs the services including is administrative support, email management, data entry, book keeping, content writing, website designing, social media marketing etc. Other than that MeAs VA is providing services for new startup and new businesses and its paperwork requirements through its online filing product Doc pros.
2. Our services are delivered remotely via MeAsVA.com using various online tools. For email management, we utilize Gmail and Outlook; for instant messaging, we use apps like Microsoft Teams and Slack. Zoom and Google Meet are employed for video conferencing, while task management is handled through software like OneNote. We also use Password1 for password management, Ad blockers for browser extensions, Hootsuite and Buffer for social media management, Google Drive for cloud storage and file, and HubSpot for customer relationship management, along with transcription software like Otter & Rev.
Client Responsibilities
1. It is essential for the client to provide detailed instructions, along with specific requirements, regarding the service they are looking to hire, to ensures needs involved in the engagement.
2. It is the client's responsibility to make sure that all data is both accurate and complete. This ensures that all information is reliable and can be effectively utilized in the engagement process.
3. Client has to comply with applicable laws and regulations for the services they want to hire our virtual assistance.
Our Responsibilities
1. MeAs VA is fully committed to taking responsibility for delivering services with a high level of professionalism and expertise. We strive to ensure that every task is handled with care and the necessary skills to meet our clients' expectations.
2. We ensure the utmost confidentiality and security of client data by implementing robust measures and practices to protect sensitive information at times.
3.MeAs VA consistently upholds our commitment to meeting all deadlines that have been agreed upon with our clients. We understand the of timely delivery and ensure that every project is completed on schedule.
Payment Terms
1. Payment rates and schedules will be determined and mutually agreed upon before the start of services. This approach ensures clarity and understanding for all parties involved. Should you have any questions regarding this process, please do not hesitate to reach out.
2. Payments are due on 5th of every month if VA is hired under monthly plans, for customised plans client have to pay all the agreed amount before commencement of service.
3. In the case of monthly and long-term plans, please be aware that late payment fees could be incurred if payments are not made on time. We encourage timely payments to avoid any additional charges.
Intellectual Property
1. All data, information, and materials provided by the Client to the MeAs Virtual Assistant ("VA") remain the sole property of the Client. All intellectual property rights, including but not limited to copyrights, trademarks, patents, and trade secrets, in and to the Client's data, materials, and work product created or developed during the engagement, shall remain with the Client.The VA does not acquire any license, right, or interest in the Client's data, materials, or intellectual property, except as explicitly permitted in this Agreement.The VA shall maintain the confidentiality of the Client's data and intellectual property, and shall not disclose or use such information for any purpose other than as required to perform the Services.The VA shall maintain the confidentiality of the Client's data and intellectual property, and shall not disclose or use such information for any purpose other than as required to perform the Services.
2. We retain exclusive ownership of our intellectual property, including concepts, methods, processes, software, tools, templates, and original works created by us. Any pre-existing works, materials, or intellectual property brought to the project remain our property.Any developments, improvements, or enhancements made to our intellectual property during the project also remain our property. Any developments, improvements, or enhancements made to our intellectual property during the project also remain our property. The Client is granted a non-exclusive license to use our intellectual property solely for the purpose of the project, subject to the terms and conditions agreed upon. No intellectual property rights are transferred to the Client, except as explicitly stated in the agreement.
Confidentiality
1. We will maintain the confidentiality of all Client data, including sensitive and proprietary information. Confidential information includes, but is not limited to:
- Business strategies and plans
- Financial information
- Personal data
- Trade secrets
- Proprietary information
We will not disclose Client data to third parties without prior written consent, except as required by law. We will implement reasonable security measures to protect Client data, including:
- Encryption
- Secure storage
- Access controls
Only authorized personnel will have access to Client data, and only on a need-to-know basis.Upon termination or completion of services, we will return or destroy all Client data, including copies, in accordance with Client instructions.
2. We will not disclose Client information to third parties without prior written consent. Disclosure may be made, As required by law or court order or to our subcontractors or agents, who will be bound by similar confidentiality obligations,
to protect our rights or interests.Client consent is required for any disclosure, including:
- Sharing Client information with other businesses or individuals
- Using Client information for marketing or promotional purposes
- Disclosing Client information in response to Freedom of Information Act (FOIA) requests or similar laws.
Breaching confidentiality obligations may result in:
- Termination of our agreement
- Legal action
- Damages or other remedies
Termination
1. Either party can terminate the Agreement with notice period, of, 30 days in written notice.Termination can be for any reason, including:
- Convenience
- Non-performance or breach of Agreement
- Change in business needs
Written notice must be:
- Delivered via [email/certified mail/hand delivery]
- Clearly state the intention to terminate
- Specify the effective date of termination.
Cease work on projects
- Return Client property and confidential information
- Cooperate in transition.
Certain provisions will survive termination, including:
- Confidentiality
- Intellectual property
- Payment obligations
2. Termination does not relieve either party of accrued payment obligations.
Client remains responsible for paying outstanding invoices for services rendered prior to termination.Payment terms and schedules remain in effect, even after termination.
Liability
1. 1. We are not liable for damages or losses caused by unforeseen circumstances beyond our control, including:
- Natural disasters
- Wars or conflicts
- Pandemics or epidemics
- Cyber attacks or data breaches
- Government restrictions or regulations.
We will not be held responsible for failures to perform or delays caused by unforeseen events.We will make reasonable efforts to mitigate the impact of such events and resume services as soon as possible.
2.Our liability for damages or losses is limited to the amount of fees paid by Client for the specific services related to the claim.This limitation applies to all claims, including breach of contract, negligence, or other causes of action.We are not liable for consequential, indirect, special, or punitive damages.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Indian Government.Any disputes or claims arising out of or related to these Terms will be resolved in the courts of India.The parties agree to submit to the jurisdiction of the courts located in India.
Amendments
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting or notification.Notice: We will provide notice of changes via website/email/other mean.Your continued use of our services after changes are made constitutes acceptance of the revised Terms.
Contact
For questions or concerns, please contact us at:
+917888585691, 8360295067
Enquiry@measva.com
support@measva.com